Del Sol Bistro

The challenge

Del Sol Bistro is a full-service food concept inside Goodwill of Silicon Valley’s Main Plant at 1080 N 7th Street, San Jose. It serves freshly prepared meals to the employees and staff who carry out Goodwill’s job training and employment mission. Its rotating menu includes comfort food classics, daily specials and options for a range of dietary needs.

Inside the building, the food and service were well known, but Del Sol had no real digital home:

• Employees couldn’t check the day’s menu from their phones
• Visitors had no way to plan ahead
• There was no online ordering

Later, as Goodwill grew to a second site at 1600 Technology Drive, Del Sol needed a way to serve that building too without opening a second counter.

What we did

Building delsolgw.com

We built delsolgw.com as a clean, user-friendly website for Del Sol’s audience. It lets employees browse daily menus and order online from their desks, and its design reflects the warmth of the food. We built it with flexibility in mind: clean architecture, an easy-to-use interface and an ordering system that could be expanded as Del Sol’s needs changed.

Four years of ongoing support

Over the past four years we have continued to support Del Sol’s digital operations. We refined the online ordering experience, kept the menu system current and easy to manage, and helped communicate schedules clearly to a growing customer base.

Launching delivery to 1600 Technology Drive

When Del Sol decided to serve Goodwill’s Technology Drive location through twice-daily delivery of online orders, the existing infrastructure was ready, so nothing had to be rebuilt from scratch. We:

• Updated the website to reflect the new delivery zones and windows: a 9:30am window for breakfast and early lunch orders, and a noon window for lunch
• Streamlined the ordering flow so the twice-daily schedule and order cutoffs are clear
• Reviewed the whole journey, from the homepage to a completed order, so customers can browse, order and pay online with no phone calls or lines